Associate / Sr Associate (International Voice Technical Support)

By Tech Mahindra Ltd

Location : Hyderabad

Salary : 0 Lac

Experience :0-4 Years

Qualification :Any Graduate / Undergraduate

Vacancy : NA

Website :https://www.techmahindra.com/

Job Description

" Tech Mahindra " (Freshers / Experienced) Walk-In : Any Graduate / Undergraduate : International Voice Technical Support @ Hyderabad

logo-techMahindra.png

Company Name : Tech Mahindra Ltd

Url : https://www.techmahindra.com/

Job Role  : Associate / Sr Associate (International Voice Technical Support)

Job Type : Permanent Job, Full Time

Job Category : Voice

Job Location : Tech Mahindra Bahadurpally

Salary : 2 LPA - 4 LPA (Basis experience and last CTC)

Transportation Facilities : Both Way

Qualification -  :

  1.  Any Undergraduate or Graduate
  2. Should be Impeccable in Communication Skills
  3.  Should be flexible to work with 247 shifts
  4.  Should have a basic knowledge on customer service / Trouble shooting of PCs and Laptops.

 Experience : 0 to 4 Years

Key Skills : Customer Support, Voice Support, International BPO, International Voice Process, Technical Support

Job Description :
# Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
# Diagnosis and resolving of the hardware problems and troubleshooting.
# Verifies warranty entitlement and determines appropriate action.
# Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
# Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Documents (mandatory) :

  1.  Copy of CV (Please mention HR Gullekhani Madhavi as the contact person/reference on your CV)
  2.  Original ID proof (Aadhaar - Mandate)
  3.  Xerox of your ID proof
  4.  Print out of this Posting (Mandate)

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : On 26th December 2017 to 30th December 2017

Walk-In Time : 10 AM to 2 PM only

Walk-In Venue :
Tech Mahindra (SEZ),
Gate No - 2 Survey No. 62/1 A,
Qutubullapur Mandal, Bahadurpally,
Hyderabad - 500043

Contact Person : Gullekhani Madhavi