" Tech Mahindra " (Freshers / Experienced) Walk-In : Any Graduate / Undergraduate : International Voice Technical Support @ Hyderabad
Company Name : Tech Mahindra Ltd
Url : https://www.techmahindra.com/
Job Role : Associate / Sr Associate (International Voice Technical Support)
Job Type : Permanent Job, Full Time
Job Category : Voice
Job Location : Tech Mahindra Bahadurpally
Salary : 2 LPA - 4 LPA (Basis experience and last CTC)
Transportation Facilities : Both Way
Qualification - :
- Any Undergraduate or Graduate
- Should be Impeccable in Communication Skills
- Should be flexible to work with 247 shifts
- Should have a basic knowledge on customer service / Trouble shooting of PCs and Laptops.
Experience : 0 to 4 Years
Key Skills : Customer Support, Voice Support, International BPO, International Voice Process, Technical Support
Job Description :
# Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
# Diagnosis and resolving of the hardware problems and troubleshooting.
# Verifies warranty entitlement and determines appropriate action.
# Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
# Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Documents (mandatory) :
- Copy of CV (Please mention HR Gullekhani Madhavi as the contact person/reference on your CV)
- Original ID proof (Aadhaar - Mandate)
- Xerox of your ID proof
- Print out of this Posting (Mandate)
Note: Candidates without meeting given eligibility criteria - Please do NOT apply.
Walk-In Date : On 26th December 2017 to 30th December 2017
Walk-In Time : 10 AM to 2 PM only
Walk-In Venue :
Tech Mahindra (SEZ),
Gate No - 2 Survey No. 62/1 A,
Qutubullapur Mandal, Bahadurpally,
Hyderabad - 500043
Contact Person : Gullekhani Madhavi