IT | Software

By Servion Global Solutions

Location : Pune

Salary : 0 Lac

Experience : Freshers Years

Qualification :B.Sc / BCA

Vacancy : NA


Job Description

Pimpri Chinchwad Education Trust (PCET)


"  Servion Global Solutions " (Freshers) Walk-In : Pooled Off-Campus : B.Sc / BCA : 2017 / 2018 Passout @ Pune (Maharashtra)

Company Name : Servion Global Solutions

Url :

Job Role : Fresher

Job Category : IT | Software

Job Location : Open to work in any locations

Salary : 2.5 lakhs per annum

Qualification - 

  1.  BCA / BSc (Computer Science / Information Technology) / BSc (Maths)
  2.  Eligible Batch: 2017 batch (Already passed out students) and 2018 batch (Current final year students)
  3.  Percentage Criteria: 60% and above in UG
  4.  No live backlog allowed.

Requirements :
# Strong in Programming skills (Java/.Net)
# Has knowledge on Networking basics (Optional)
# Willing to work in rotational shifts
# Willing to travel across India and Outside India
# Strong in programming skills (Java/.Net)
# Excellent communication and conversation skills (Verbal and Written), Strong analytical and problem solving skills.
# Strong prioritization skills with a clear ability to communicate clearly and concisely
# Willing to respond to emergencies that require immediate attention including those that occur off hours

Responsibilities :
# Enthusiastic about learning large and complex systems
# Results-driven with the ability to take initiatives, handle multiple tasks and shifting priorities and meet deadlines
# Exudes confidence
# Thinks clearly and calmly under pressure
# Places emphasis on client satisfaction
# To provide a single point of contact for Customers
# To facilitate the restoration of normal operational service with minimal business impact on the Customer within agreed service levels and business priorities.
# Serve as the first point of contact for customers seeking technical assistance over the phone or email
# Perform remote troubleshooting through diagnostic techniques and pertinent questions
# Determine the best solution based on the issue and details provided by customers
# Walk the customer through the problem-solving process
# Direct unresolved issues to the next level of support personnel
# Record events and problems and their resolution in logs
# Follow-up and update customer status and information
# Pass on any feedback or suggestions by customers to the appropriate internal team
# Identify and suggest possible improvements on procedures

Documents (mandatory) :

  1.  Updated Resume - Multiple Copies
  2.  Government Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License)
  3.  Passport Size Photograph
  4.  College ID Card

Note: Candidates without meeting given Eligibility Criteria - Please do NOT apply.

Walk-In Date : On 10th January 2018

Reporting Time : 9 AM sharp

Walk-In Venue : 

Contact Person : HR

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