What Do Digital Wallets Mean For Your Small Business or a startup?


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Digital wallets have gained popularity over the years and people are adopting this technology at a rapid pace. Pandemic has led to a dramatic increase in the adoption of digital wallets and electronic payment systems. Nowadays, digital wallet plays a significant role in all sorts of transactions and business, whether it’s small, startup, or big enterprise.

As digital wallets are important in the current scenario, a digital wallet app development company can help simplify your business’s payment solutions and could lead to more sales and ROI. In this blog, we will discuss what is a digital wallet, its types and how digital wallets play a keen role in your business.

What is a digital wallet?

As the name suggests, the digital wallet means a digital form of your physical wallet which saves the electronic form of your money. It could be a very important part of your business as it provides huge convenience and security to your customer. They can save their account details along with their credit/debit card details in this form of e-payment system and can transact with them at any point in time and with ease of accessibility.

There is a lot of confusion among the users that digital wallets and mobile payments as these terms are used interchanged so frequently. Let’s make it clear that a digital wallet is the tokenization of data and is often associated with payments. They can be used to offer digital rewards, boarding passes & tickets, room keys, and identifications. Hence, they can be more than just payments whereas we can say mobile wallet is a mobile version of a digital wallet.

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Types of mobile payments:

Mobile wallets are used to pay for goods and services online, in-store and in-app. There are five types of mobile payments as follows:

Mobile Wallets

Mobile wallet is the latest trend in the payment system which allows your customers more comfort and performs the cashless form of transactions. All the required important information like banking details and digital certificates can be stored in mobile wallets and made accessible to users all the time.

Mobile as a Point of Sale

Mobile as a point of sale is a dedicated wireless device, a smartphone or tablet that can perform the function of the cash register. It can be useful for your business as it will make transactions on the go. mPOS is helpful for small businesses or startups as it just needs an internet connection, a card reader. And a downloaded application on the device you want to perform transactions. They are highly portable and versatile compared to traditional POS.

Mobile Payment Platform

Mobile payment platforms are a comprehensive suite designed to perform financial inclusions and make contactless transactions. The next-generation mobile payment platforms include mobile banking, P2P payments, B2B payments, agent banking, and electronic payments.

Direct Carrier Billing

Direct carrier billing is another mobile payment method that bills purchase from third-party vendors of digital products. It is highly secure as it allows your user to perform two-factor authentication and eliminates fraudulent activities.

Closed-loop Payments

A closed-loop wallet solution allows your customer to carry money into their spending account that is linked to payment devices such as a gift card for any particular company. Mobile closed-loop wallet application enables your users to manage their gift cards. And check their balance, top-ups, and pay using that mobile app.

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As you are now aware of the types of mobile payment solutions. And understand how they can help to expand your business. Now in our section, we will discuss the benefits of digital wallets and mobile for your business.

How can digital wallets help grow in your business?

Everyone nowadays would like to go for contactless payments and don’t want to rely on germs and virus-infested bills and currencies. This is the best time to integrate the digital wallet in your business to provide convenience, ease of accessibility. And undo comfort to your customer. As a business owner, you can have the numerous benefits of a digital wallet for the following reasons:

Digital wallets have improved customer experience

Digital wallets have changed the user experience and added competitive advantages to your modern business and startup. It’s enable your customers to provide one-click solutions from their smartphones to the checkout process instead of filling out lengthy forms of credit/debit card details. With the digital wallet as part of your payment gateway, you provide your customers a quicker, more convenient. And easy of access solution for a better shopping experience with your business.

Capture a rapidly evolving Mobile shoppers segment

Mobile is the future. Usage of mobile has tremendously increased over a few years. Next-generation has almost switched to the mobile world. And you can capture this evolving segment with the integration of digital wallets. This is the right time to focus on your growing business by providing the digital wallet solution for your customers with your on-demand software solutions.

Induce more lavish spending among customers

Online shopping induces lavish amounts and changes the continuous shopping habits of customers. When customers shop by cash or other traditional methods. They are wary of the amount of money or their bank balance and can limit or hesitate to shop further. In the case of online shopping the customer’s classical behavior loss aversion. Digital wallet as a payment method in your business can directly or indirectly push the customer to spend more and expand your business.

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Replaces credit cards

Digital wallet replaces traditional banking methods like credit/debit cards. Millennials don’t rely on credit cards to make purchases. Digital wallets can make purchases faster, instantly and send money to receivers without swiping cards.

More secure and safe for your customers

Digital wallets are a safe and secure option that you can add to your on-demand software solution. Consumers prefer digital wallets as an extremely secure source of payment. The digital wallet uses biometric authentication, two-factor authentications, and other security features which gaines customer confidence.in your business.

Provide Access to real-time data

Data is really important for any business. Online shopping and shopping history help you to access customer data along with their preference and latest trends. This can improvise your marketing strategies to gain more sales and business expansions.

Final Words

From the above highlights, we have a clear picture of how digital wallet plays an important role in your business as well as for your customers. Digital wallets are the future proof of digital banking and consumers are taking the leading charge in them. Digital wallet means for your business and startup a lot as it can provide your business with an online commerce platform that allows your customers a seamless buying experience from your cart to payment checkout.


Adam Wills

Patel Nasrullah Co-founder Peerbits, one of the leading Top mobile application development company USA, in 2011. He devotes his time in inspiring young leaders to take the leap of faith. With the experience of 10 years in Web and App development, he now gives full attention to the enterprise by offering mobility solutions about the strategic planning and execution.

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