AOL is widely used by many people to send and receive emails, even these days when most people have switched to Gmail. It is famous for its quick and secure services. But sometimes users encounter the issue of AOL mailbox not available on their devices. If you are a user of AOL mail and are facing the same issue, then you can follow some quick and easy methods to solve this issue that we’ve mentioned in this article. Let’s start with the causes of this issue.
Reasons for Occurring AOL not Working Issue
There could be several reasons behind this issue. Some of them are listed below:
- Poor internet connection
- Outdated web browser
- Incorrect mail account settings
- Insufficient space
- Cookies and Cache
- Malware Infections
- Server Issues
Troubleshooting Methods to Fix the AOL Mail Issue
Is your AOL mail unavailable? Then you can follow the methods that we have listed below to solve this issue.
Method 1: Clear the Cache and Cookies
It is one of the simplest methods to solve this issue. A cookie is a file that is made by a web browser and saved on your device at the request of a website you visit. Clearing the cache and cookies is a kind of short reset through which unnecessary files are deleted from your system.
Method 2: Update the AOL app
Sometimes a system fault causes the AOL app to malfunction, and there is nothing you can do to fix it. The AOL team often solves common errors and creates updates. If you haven’t updated the AOL app in a while, doing so might cure the problem that’s preventing AOL from functioning.
Method 3: Delete and Reinstall the AOL App
Consider uninstalling and reinstalling the AOL app if updating the app didn’t solve your problem. Simply press and hold the app on your device and then delete it. After that, install it again from the play store or app store.
Method 4: Update your browser
Simply updating your web browser can solve the AOL not working issue on your device. Check an update of your browser, and if the new version is available, then you must go for it.
Method 5: Remove the malware
Malware includes viruses, worms, spyware, and adware. Your mailbox is temporarily unavailable because another malware may enter your device. Malware can destroy data, damage your files, and slow down your AOL email. So, we suggest you scan your device for malware.