"Accenture"(Freshers) Walk-In : BCOM / BBM / BBA / BCA / BSC / BA : Customer Support Associates @ Bangalore
Company Name : Accenture
Url : https://www.accenture.com
Job Role : Customer Support Associate
Job Designation : Associate / Senior Associate (Non-Technical)
Job Type : Permanent Job, Full Time
Job Category : ITES | BPO
Job Location : Bangalore, Karnataka
No. of Openings : 100
Shift : Rotational Shift
Salary : INR 1,00,000 - 2,75,000 P.A.
- BCOM / BBM / BBA / BCA / BSC / BA
Experience : 0 to 1 Year
Key Skills : Customer Service, Customer Support, Service Level, Remote Support, International Call Center, Customer Care
Job Description :
# 0 to 1 years of experience in troubleshooting, (Any customer Support).
# Excellent communication.
# Assists with monitoring and tracking incidents to ensure resolution occurs within the Customer Service Level Agreement.
# Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
# Predominantly Voice Interaction support and also through email, chat and remote support.
# Communication skill
# Effective relationship with the client.
Documents (mandatory) :
- Update Resume
- 10th Marks card
- 2nd puc marks card
- Degree certificates, PDC and all semester marks cards
- Pan card, Adhar card, Driving and Identification cards
- Previous Company Experience letters, offer letters, Pay slip
Note: Candidates without meeting given eligibility criteria - Please do NOT apply.
Walk-In Date : On 2nd, 3rd January 2019
Walk-In Time : 9 AM sharp
Walk-In Venue :
Bang 3, Tower B, Reception
4/1, IBC Knowledge Park,
Bengaluru - 560029
Landmark: Opposite to Fire Station
Contact Person : Rajath Bangera